Lean Managment - Lean Health Care
Profile

Building resilient structures through fresh perspectives

Lean Management focuses on streamlining processes (lean = slim), eliminating unnecessary steps, and minimizing waste. It takes a patient-centered approach, evaluating and redefining all workflows and activities based on patient needs. This naturally prioritizes treatment quality and patient safety. Additionally, lean management optimizes the use of healthcare resources—including nurses, doctors, therapists, and other professionals—while fostering long-term resilient structures.

Sustainable process improvements

The Lean Management program is practice-oriented, aiming to enhance workflows in your daily professional environment. The focus is on restructuring and simplifying tasks that are not directly related to patient care, such as administration, documentation, coordination, and setup times. By reducing these burdens, healthcare professionals can dedicate more time and energy to patient care. This approach is especially valuable in resource-constrained environments, benefiting all involved.

Change from within

Lean management thrives on interdisciplinary and cross-departmental collaboration. Processes are evaluated and optimized from the inside, with a strong focus on practical application. Participating in the program as part of an interprofessional team of two or more members has proven particularly effective, and can foster stronger cohesion within your organization. Lean management emphasizes involving all team members in the improvement process, encouraging personal responsibility and motivation to achieve the most impactful and sustainable outcomes.

• Participation in interprofessional teams of two or more is encouraged and highly beneficial.
• Support for your Lean project through online coaching provided by the instructor.
• Presentation techniques, argumentation strategies, and methods for effectively communicating your project to colleagues and/or supervisors.

Prof. Dr. Alfred Angerer, MSc

Professor and project manager at the Winterthur Institute of Health Economics, ZHAW (Switzerland). Head of the Healthcare Management division, specializing in lean management and organizational development within the healthcare sector.

Mag.a Eva Mitterhauser

Founder and managing director of Elevation Business Training GmbH. Expert in communication and process facilitation for the advancement of corporate culture. Business coach and systemic consultant with a focus on leadership, self-management, personal development, as well as presentation and impact.